Privacy Policy

Introduction

Divina Dermatology (hereafter referred to as "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://divinadermatology.com or contact us through our online forms. Please read this policy carefully. By using our website, you consent to the practices described herein.

Information We Collect

We collect information you voluntarily provide to us when you fill out our contact form, schedule an appointment, or communicate with us via phone or email. This information may include your full name, email address, phone number, and any details you choose to share about your skin health or care needs. We also collect non-personal data automatically through standard web analytics tools, including your IP address, browser type, referring URLs, and pages visited. This information helps us improve our website and tailor your experience.

How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries and schedule appointments; to coordinate your care and treatment planning if you become a patient; to send communications about your appointments, procedures, and follow-up care; to improve our services and website experience; to comply with legal and regulatory obligations; and, with your explicit consent, to send marketing communications about promotions, events, or new services. You may opt out of marketing communications at any time by contacting us.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. For example, we use Web3Forms to process form submissions on our website. These service providers are contractually bound to use your information only as necessary to provide their services to us and in compliance with applicable privacy laws.

Data Security

We implement industry-standard security measures to protect your personal information. Our website uses SSL encryption to secure data transmitted between your browser and our servers. Despite these measures, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of any inaccurate or incomplete data, request deletion of your personal information (subject to legal retention requirements), withdraw your consent to marketing communications at any time, and request that we restrict the processing of your data in certain circumstances. To exercise any of these rights, please contact us using the information below. We will respond to your request within the timeframe required by applicable law.

HIPAA Notice

As a dermatology practice, we are required by law to maintain the privacy of your protected health information (PHI) and to provide you with notice of our legal duties and privacy practices with respect to PHI. We will not use or disclose your PHI without your written authorization, except as described in our Notice of Privacy Practices, which will be provided to you at your first appointment and is available upon request.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Divina Dermatology
436 North Bedford Drive Suite 303
Beverly Hills, CA 90212
Phone: +13109759785
Email: info@divinadermatology.com